Enhanced Agency Customization

• More Flexible Agency Structures: Tailor workflows and features to fit your brand and unique requirements with improved customization options.

• New Interface Themes & Brand Colors: Personalize the look and feel of your agency by choosing custom themes and brand colors to align with your identity.

Revamped Assistant Interface and Setup

• Sleek Interface Redesign: Enjoy a more spacious and cleaner look with improved sidebar navigation for a better user experience.

• Rearranged Assistant Tabs: The Configure and Prompt tabs are now easier to access, streamlining your assistant setup process.

• Table View for Assistants: You can now manage assistants in a table format for better organization.

• Simplified Setup: Building assistants is now faster with our intuitive new setup flow.

SIP Trunking: Bring Your Own Telephony

Our enterprise users can now integrate their own telephony systems with custom SIP trunking, providing greater flexibility and control over voice communications.

Learn more here

Hubspot 2.0

Our HubSpot integration just got a major upgrade, offering even more powerful tools for managing your contacts and workflows:

• Automatic Contact Updates: After every call, Synthflow will automatically update your HubSpot Contacts, ensuring your data is always current and accurate without any manual effort.

• Build Directly in HubSpot: You can now create and manage workflows seamlessly within HubSpot, making it easier to synchronize your voice interactions with your existing sales and marketing pipelines.

How to Set up HubSpot Integration

Also, check out the quick demo to see how Synthflow and HubSpot work together!

Import Existing Stripe Subscriptions for Subaccounts (REST API)

The import subscription feature is available through the update subscription (PUT) endpoint in the Synthflow REST API, allowing you to link an existing Stripe subscription with a subaccount for seamless integration.

• Stripe Subscription ID (stripe_subscription_id): Provide the ID of the existing Stripe subscription that you wish to import. This is ideal when a subaccount already has an active Stripe subscription, allowing you to easily associate it with their Synthflow account.

• Synthflow Price ID (synthflow_price_id): Specify the Synthflow pricing tier ID that matches the imported Stripe subscription, ensuring the subscription is correctly mapped to the equivalent plan within Synthflow.

By using this PUT endpoint, agencies can efficiently sync and manage existing Stripe subscriptions for subaccounts within Synthflow, streamlining the billing process without needing to recreate subscriptions.

Learn more in our API docs here

New Subaccount Management Endpoints

We’ve added new endpoints to help you manage subaccounts more efficiently:

• Update Subaccount: Make changes to an existing subaccount.

• Get Subaccount: Retrieve detailed information about a specific subaccount.

• List Subaccounts: Fetch a list of all subaccounts associated with your account.

Check out the API docs here

Synthflow Public Status Page

Stay informed with real-time system performance and reliability insights.

Check it out the status page here

VoiceTech Enhancements

• Orchestrator 2.0: We’ve made significant improvements to address previous issues, ensuring smoother, more reliable, and responsive voice interactions.

• Crosstalk Reduction: Significant improvements to call clarity and overall quality.

GPT-4o Mini Now Available

You can now choose GPT-4o Mini, offering a more cost-effective solution with faster performance, perfect for high-speed tasks without compromising quality.