June 1st 2024
Centralized Contact Management: Manage all your contacts directly within Synthflow.
Conversation History: Easily view all conversations involving a specific contact, whether they made the call or received it.
Import from CRM: Quickly import contacts from GHL into Synthflow.
You can now choose to perform actions before a call starts, rather than during the call.
We've always let you create custom data types to format results better. Now, there's a new popup that shows examples of each data type to help you choose the right one.
We've reorganized the API call settings into four easy-to-navigate tabs: Endpoint, Headers, Query Parameters, and Authentication.
User inputs are automatically added to the âQuery Parametersâ tab.
You can now connect or disconnect your GHL account directly from the Authentication tab.
After you start an API call, you'll see all the outputs as variables that you can use in your prompts. For example, you can set up a prompt like: âIf {product_price} is over 100 USD, ask if the user wants to pay with a credit card.â The assistant will use the {product_price} variable from the API to decide how to ask about the payment method.
We released a new official Bubble plugin that allows users to easily integrate AI-powered voice assistants into their Bubble apps. This plugin enables businesses to create intelligent, conversational interfaces for customer interactions, handling tasks like appointment booking, product inquiries, and general customer support.
Read blog article
Documentation
We launched an official integration with Make, allowing users to easily incorporate AI phone calling into your Make automation workflows.
You can now fine-tune the emotional tone and pacing of the speech of your AI Assistants:
Subtle control over voice intonation and emotion
Allows for more nuanced and context-appropriate voice responses
Customizable through text-based prompts (e.g., "he said, confused")
New native payments management system for subaccounts:
Automated monthly billing based on minute usage
New dashboard tab for monitoring subaccount usage and billing
A new Playground feature has been added for testing and refining AI assistants:
Text-based chat interface for simulating conversations
Ability to edit and refine AI responses for improved accuracy
Option to save and review multiple conversation outcomes
Integrated with Actions for comprehensive testing
We've upgraded our referral program:
Increased affiliate referral commission to 30%
Improved tracking and reporting of referrals
15-month limit on commissions
applicable to all tiers
We've expanded our language support to include:
Italian
Dutch
Error handling for timezone issues
Comprehensive actions analytics
Improvements in VoiceTech, reducing latency and enhancing call quality
Bugfixes