Enable Music for Call Transfers

We've added a new feature that allows you to enable background music during call transfers. You can now choose from a selection of music options or input your own .mp3 URL to play custom background music.

The transfer target (human agent) will hear the music along with a custom message that you can set before the music starts.

New REST API Endpoints

Our REST API has been upgraded with 12 new endpoints. These new endpoints include creating actions, updating actions, updating assistants and more. Moreover, you can now pass pricing tiers to attach to subaccounts.

To simplify your setup, we've updated the API docs and released new Postman collections for easy integration.

Zapier v3.0

We're excited to announce that our Zapier app v3.0 is now available! This update includes over 20 new actions, giving you even more ways to automate and streamline your workflows.

Synthflow's official Zapier app.

HubSpot App Now Live

Our HubSpot app is officially live in HubSpot’s marketplace! You can now seamlessly integrate Synthflow with HubSpot to enhance your CRM capabilities.

Synthflow's official Hubspot app.

Centralized Modular Actions

We've made our app's actions logic more flexible. Actions can now be created and managed in a separate Actions tab without needing to attach them to an assistant. These actions can be reused across multiple assistants, saving you time and effort.

Max Call Duration & Reminders

You can now specify the maximum duration of a call and set reminders for idle users. Customize reminders to keep the conversation flowing smoothly.

Calcom Integration Improvements

We've added reusable Calcom integration. Once authenticated, Calcom actions can be easily created on the platform or through our API.

Accelerated (new) GPT-4.o Now Default

We’ve upgraded to the new GPT-4.0 model as our default. Now, everyone can benefit from the fastest and smartest model in the market, ensuring maximum speed and highest intelligence than ever before.