July 5th 2024
Synthflow Raises $7.4M, Time Zone Awareness, Quicker Setup & More! đ
đ Synthflow raises $7.4 million in funding to advance no-code voice AI for SMEs! đ
We are excited to announce that we've successfully closed a $7.4M seed round led by Singular VC, with strong support from Atlantic Labs and new backer BigStory VC. This funding will help us innovate further and expand our offerings.
Join Our Team! We are growing and hiring for roles in Customer Success, Customer Support, Marketing, and Engineering. Explore our opportunities here.
Read More on TechCrunch Check out our latest feature on TechCrunch to learn more about our journey and vision: Synthflow picks up $7.4M for no-code voice assistance for SMEs.
âī¸ Quick Assistant Setup
Setting up your assistants has never been easier! You can now set up your assistants in just a few simple steps by providing the link to your website. Our system will scrape the information and construct the prompt for you. Currently, the Create AI Inbound Receptionist template is available, with more on the way.
đ Contact Timeline
Weâve introduced a comprehensive timeline for your contact events, including:
Call timestamps (start, end, and actions)
Actions like Booking, SMS, Call Transfer, and Voicemail
Call outcomes such as Busy, Voicemail, etc.
Action outcomes like Appointments Booked, Data Extracted, etc.
This timeline provides a clear view of all interactions and outcomes, enhancing your ability to manage and review call activities effectively.
đ§ Custom Actions UX Improvements
Weâve made significant improvements to the custom actions UX:
Variables from custom actions can now be referenced in the assistant prompt.
Users can set up variables in the parameters section more intuitively.
Complex API outputs (e.g., lists) can now be used in prompts.
For more details, check out our latest webinar recording here.
đ Time Zone Aware Assistants
Our AI assistants now have time awareness, including the current date, time, and timezone. This means they can inform callers about office hours and provide better assistance.
đ Bug Fixes
Weâve addressed several bugs to improve your experience:
Whitelabel Issues:
Agency logo display issue fixed.
Subaccount access issues resolved.
Reset password flow is now functional.
Resolved errors caused by ad blockers and certain browsers (Arc/Brave).
GHL Integration:
Fixed issue with fields containing spaces not being retrieved by custom actions.
đŦ Create an AI Voice Assistant for a Car Dealership | Step-by-Step Tutorial
In this tutorial you'll learn how to create an AI Voice Assistant that can take inbound customer calls for a Car Dealership. We'll run through the prompt, configuration, info extraction and call forwarding to a human! Enjoy.