Call transfer caller ID to be callee
Is it possible to change the transfer call number to the callee instead of the AI number
Here is the documentation on how to do it with Twilio.
https://www.twilio.com/docs/sip-trunking/call-transfer#set-callerid-for-call-transfer
Payment tier: Agency
Severity level: 3 - Medium (P3) - Non-critical bugs impacting specific users or minor features with workarounds available.
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Comments4
pate4409
Apr 26, 2025
Please make this optional, so that existing systems are not broken.
kyle
Mar 14, 2025
This is critical for me.
chad.owen
Feb 5, 2025
This is a critical feature for us. When we initiate outbound calls to contacts, and then transfer those calls to another number, we need the call to come in as the dialed contact’s number so that we can properly route the call as well as tie the call to the contact’s record in our CRM.
jon
Sep 22, 2024
Any update here?