Create a NEW BASIC PLAN
I appreciate the services your platform provides and the effort put into creating flexible plans. However, I wanted to share some feedback regarding the current pricing structure.
At the moment, the gap between the Starter Plan ($29 for 50 minutes) and the PRO Plan ($400 for 2000 minutes) is quite significant. Many users may find the Starter Plan too limited, while the PRO Plan might be too costly for their needs.
I believe an intermediate plan offering 1000 minutes for $199 would be a great addition. This would provide a balanced option for users who need more than 50 minutes but are not yet ready to commit to 2000 minutes at a higher price point.
I hope you consider this suggestion, as I believe it would make your service more accessible and attractive to a wider range of users.
Best regards, cass
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Comments2
ckm818
Aug 6, 2025
Agreed. I have a trial currently and ran out of my 15 minutes despite being on the “Pro” plan; the “pay as you go” is turned off and there’s no way for me to turn it on. I left a review on G2 for a 50 minute credit, but have not received the credit.
The customer service leaves a lot to be desired, I can’t speak with anyone on the phone & no one responds to e-mails/support tickets. You think that you’d want to make a good impression on peple sampling your product to become subscribers, but I guess not
victorbanya
Feb 11, 2025
i agree with this. I'm currently in the process of building and testing with the AI voice agent, and I’m finding the current pricing structure quite challenging. The jump from $29 to $450 is just too big—the Starter Plan is far too limited for meaningful testing, but the PRO Plan is way too expensive for my needs at this stage.
A more gradual pricing tier would be incredibly helpful for users like me who need more than 50 minutes but aren’t ready to commit to 2000 minutes. Something in between would make testing and scaling much more accessible.
Would love to see an option that bridges this gap!