If a client is using Genesys for their contact center operations, how can incoming calls be routed first through Genesys (via their designated SIP trunk and phone number) and then seamlessly passed on to Synthflow for further processing? Specifically, what is the best approach to ensure that calls originating from the Genesys system are handled by Synthflow without interrupting the existing call flow or compromising the quality and functionality provided by Genesys?
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Done
π‘ Feature Request
Over 1 year ago

d.ivanov
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Done
π‘ Feature Request
Over 1 year ago

d.ivanov
Get notified by email when there are changes.