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Maximum length-time for a call

Feature Request

Be able to configure the maximum allowed time for a call before to hang-up. The agent is so polite that keep talking forever if client keep a friendly conversation.
It is risky to configure that in the prompt as might hang-up when not desirable.

Posted by adrian ·
Status: Done1 comment

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Comments1

  • Yannick Feige

    •

    Mar 20, 2025

    This is supported:

    https://docs.synthflow.ai/docs/call-configuration