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Phone-Press Action, "Press 0 to speak with a live person"

Feature Request


We would like our Assistant to be able to say, ”Press 0 at any time to speak with a live person” so there is a fail-safe way for inbound callers to quickly get through to our office.

The people who call back regularly, would also know how to bypass the Assistant/Receptionist using this feature.

Posted by Donovan K. ·
1 comment

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Comments1

  • management

    •

    Dec 10, 2024

    Hey, how did you connect the receptionist to your phone number? I’m not sure how I could have someone call my twilio number and have it connected directly to synthflow