System Variable Current Day Of Week & Date

This is mainly to help the booking action to find correct dates to book a call. On the outbound I can bring this variable in, but not on inbound. So either we can have a tool to use at the start of every call to bring in the system variable, or grab it from somewhere else. Or if there is a way to just bake it into every agent so the AI is aware of the day of the week and the date so it can present days and dates properly.

Feature Type
-

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Upvoters
Status

Done

Board

πŸ’‘ Feature Request

Date

Almost 2 years ago

Author

scott

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