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System Variable Current Day Of Week & Date

This is mainly to help the booking action to find correct dates to book a call. On the outbound I can bring this variable in, but not on inbound. So either we can have a tool to use at the start of every call to bring in the system variable, or grab it from somewhere else. Or if there is a way to just bake it into every agent so the AI is aware of the day of the week and the date so it can present days and dates properly.

Status: Done1 comment

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Comments1

  • kn

    •

    Sep 24, 2024

    is there any info on how to use this function as it is marked completed now ?

    I want to provide my assistant a timezone so when it speaks it is using the correct date and time here in Toronto.

    Additionally, would it carry forward the same timezone when connecting over zapier at the end of the call?