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language detection

Currently, when creating a multilingual receptionist, I can create a team of which the lead assistants speaks for example english. If the user would like to speak a different language, they have to say that language in englsh.

It would be great if the user could simply start talking, and Synthflow automatically detects which language it is (and then either adjusts to this language or forwards to an assistant with that language).

This is possible by letting transcribers of multiple languages transcribe the audio, and then scoring the outcomes to see which language is most likely spoken.

Status: Next Up4 comments

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Comments4

  • management

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    Dec 10, 2024

    Hey, how did you connect the receptionist to your phone number? I’m not sure how I could have someone call my twilio number and have it connected directly to synthflow

  • alex

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    Oct 23, 2024

    Yes this one is exciting. Will open up new doors for clients on our end.

    If we can get some Indian and Chinese dialects, that would be amazing.

    • management

      •

      Dec 10, 2024

      Hey, how did you connect the receptionist to your phone number? I’m not sure how I could have someone call my twilio number and have it connected directly to synthflow

  • davidmorales4

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    Oct 22, 2024

    This is a HUGE REQUEST… waiting on this gamechanger.